Welcome to your Client Portal
Unlocking the potential of your Data. People. Technology.
How to use the Yoke Client Portal 🚀
Navigate between apps using the sidebar on the left. All customers will see the apps below as standard, but depending on your organisation’s specific set up and use case, you may see apps not listed below.
💬 Messages
Chat instantly with the Yoke team, if you have any questions about using the portal, billing or more. For support issues, submit a support ticket using the support app instead. For campaign related issues, we recommend you reach out directly to your account team instead.
📁 Files
View invoices and signed booking forms here. You can also securely share files with Yoke here, and we may use this to securely share files with you.
🛒 New Booking Request
Use this section to submit booking requests directly to the Yoke team. Bookings requests, payments and billing are all handled automatically, however, a member of the team will manually check and submit your booking to the media to ensure everything looks good.
Please note: your booking has only been successfully received if you receive a confirmation email, which can take up to 2 minutes to arrive. If you do not receive anything after that time, send us a message in the chat.
📞 Book a call
View your Account Team’s live availability and book a slot in directly into their calendar to talk.
🆘 Support
Submit a support ticket to Yoke if you’re experiencing any issues. This is the best way to receive support, as your issue will be automatically routed directly to the correct person and is always monitored during business hours.
👍 Feedback
Let us know how we can improve, tell us what you like and what you don’t like.
